The newly expanded Toronto Health and Social Services Directory is now available Toronto Health and Social Services Directory (torontoservicedirectory.ca)
The Directory is a website that helps people more easily find health, social and community services in Toronto, including the former municipalities of East York, Etobicoke, North York, Scarborough and York. It is a complementary navigational resource to existing service directories and has been developed with the input from local residents. This initiative is a partnership between eight Ontario Health Teams serving Toronto, including North York Toronto Health Partners. The listings are drawn from three existing service directories in Ontario: 211 Ontario, ConnexOntario and thehealthline.ca. By combining the Toronto-based and Toronto-serving listings from these directories in one place, the Toronto Health and Social Services Directory makes it easier for people to find the services they need. This helps ensure local residents are better able to identify and access health, social and community services that are close to where they live or where they would like to get care.
Features of the Toronto Health and Social Services Directory include:
In addition, the participating Ontario Health Teams are working with the Toronto Child and Family Network to ensure a comprehensive list of local services for children and families are included in the directory. These listings will be added to the directory in the coming months.
Complementary to existing directories
The Toronto Health and Social Services Directory is not meant to replace existing service directories, including Health811, 211 Ontario, ConnexOntario and thehealthline.ca. Instead, it is meant to be a complementary navigation resource for patients/clients, caregivers and community members in Toronto. Individuals are welcome to use the directory or other navigation tool they feel is best for them. In addition, the Toronto Health and Social Services Directory does not provide emergency services. Individuals who need emergency care should call 9-1-1 or go to their nearest hospital emergency department.
Developed with input from local residents
The Toronto Health and Social Services Directory was developed with input from patient/client, caregiver and community advisors from across Toronto. They provided feedback during the development of the directory, including on its search functions and design. This helps ensure the directory serves patients/clients, caregivers and community members as effectively as possible. The directory also helps health, social and community services providers, including family doctors, more easily find other services that their patients/clients may benefit from.
Improving navigation at local level
The Toronto Health and Social Services Directory is an expansion of the East Toronto Service Directory (services.ethp.ca), which was launched by East Toronto Health Partners, the Ontario Health Team serving East Toronto, in March 2022.
The expanded directory is part of all Ontario Health Teams’ mandate to improve local navigation to care services. It is supported by the City of Toronto and the Ontario Health Teams serving Toronto, which are funded by the Government of Ontario.
Associated Website:
This resource relates to:
The Toronto Drop-In Network (TDIN) is an active member-based coalition of 59 organizations that run at least 56 diverse drop-in centres across the city of Toronto. Our members work with people who are homeless, marginally housed, or socially isolated, including men, women, transgender and non-binary people, youth and seniors.
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